Manager, Observability Architect

This is an exciting opportunity to be an early member of our new Observability Architecture team – a technically elite team that will redefine what a Customer Solution Engineer is in our industry. As a Manager of Observability Architects at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Observability Architects. This team will be our in-house, customer-facing solution experts. The Observability Architect is a deep technical and customer lifecycle specialist who, with the help of Engagement Managers, will own the platform onboarding, adoption and expansion experience for Grafana's customers. They will be responsible for the rapid and successful application of our technology. Your Impact: Attract, recruit, ramp, and mentor a team of great Observability Architects from diverse backgrounds and experiences. Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering. Work closely with our sales team to articulate the overall Grafana value proposition, vision, and strategy to customers.