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Role Overview:
- This role combines customer success with data analytics to upgrade clients' FP&A infrastructure using Aleph.
- You will onboard customers, manage their implementation, and serve as their main contact for expanding use cases like reporting and budgeting.
Responsibilities:
- Shape the future of the product by incorporating customer feedback into the roadmap with engineering teams.
- Scale the customer success strategy in alignment with company goals in a small, high-impact team environment.
Requirements:
- Requires 2-3 years of experience in FP&A, consulting, or technical implementation, with expertise in Excel/Google Sheets modeling.
- Preferred 1 year of experience at an early-stage tech startup, with an ownership mentality and comfort in remote, fast-paced settings.
Aleph
Aleph is an AI-native platform for Financial Planning & Analysis (FP&A), designed to consolidate scattered financial data and replace endless spreadsheets. It is a small, high-impact team backed by top VCs and works with notable customers like Webflow and Notion, operating with a remote-first, dynamic culture.