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Role:
- Answer inbound calls in English and Spanish to identify caller needs and schedule paid consultations.
- Provide existing clients with case updates and relay questions to the attorney.
- Coordinate depositions with attorneys, state offices, and judges.
Requirements:
- Fluent spoken and written English and Spanish (C1/C2).
- Warm, confident phone manner with experience handling client calls.
- Familiarity with legal terminology and court scheduling.
Preferred:
- Experience supporting a U.S. law firm in criminal defense or personal injury.
- Background in booking paid legal consultations and coordinating depositions.
My Hero VA
My Hero VA supports a U.S. law firm by hiring bilingual legal assistants for administrative intake and case coordination. The firm values long-term relationships and compassionate client service.