Call people who have already contacted partnership law firms after an accident
Build trust, answer questions patiently, and guide clients through signing the retainer agreement by phone and e-signature
Speak with clients in both English and Spanish
United Signers helps people injured in accidents in the United States sign with personal injury law firms. They are a remote-first company hiring bilingual intake specialists to support their growing operations.
Answer, screen, and route incoming calls to the appropriate team member.
Log phone calls, upload documents, and provide clerical support to office staff.
Obtain insurance coverage information, follow up on medical treatment, and communicate with clients and insurance companies.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, it fosters a collaborative, innovative, and high-accountability culture.
Professionally and warmly assist clients through inbound and outbound calls and approved communication channels.
Provide accurate case-status information, process explanations, and answers to FAQs using approved guidelines.
Work toward First Contact Resolution by addressing concerns, documenting interactions, and escalating when needed.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, the firm fosters a collaborative, innovative, and high-accountability culture.
Handle inbound intake calls and manage the full intake process from initial inquiry to file setup.
Convert qualified prospects into signed clients with timely follow-up and accurate documentation.
Maintain clear communication with clients and collaborate via Microsoft Teams in a remote environment.
Turner Ross Germain is a client-first personal injury and local government law firm based in Marietta, Georgia. Founded by three seasoned attorneys, the tight-knit practice is led by managing partners with over 50 years of combined experience and is transforming its systems and team culture for growth.
Handle inbound customer calls in both English and Spanish, assisting with complex situations including potential fraud-related concerns.
Provide accurate information and unbiased guidance while navigating multiple software systems during customer interactions.
Collaborate with Tier 2 and Tier 3 support teams and manage challenging interactions with professionalism and empathy.
AdNet/AccountNet, Inc. is a women-owned human capital management firm founded in 1990, providing high-quality teams and subject matter experts. The company emphasizes acceptance and belonging in its practices, processes, and relationships.
Handle incoming calls, client intake, appointment coordination, and document follow-up for a notary/document prep business.
Serve Spanish-speaking clients with patience, compassion, and professionalism, including sensitive situations.
Work 25 hours per week, Monday-Friday, 12:30-5:30 PM EST, using tools like Nextiva and Asana.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets like the US, UK, Canada, and Australia. They offer free training, upskilling, and a vibrant community with constant support and guidance.
Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures.
Review medical bills, verify outstanding balances, and obtain written confirmation of negotiated agreements.
Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement.
The Ward Law Group is an award-winning personal injury law firm focused on changing lives one client at a time. Recognized as a best place to work, it offers a collaborative, high-accountability culture where professionals can grow and make an impact.
Answer incoming calls and emails, explain services and pricing, and respond to customer questions.
Communicate arrival windows, review technician reports, and upload service reports to Jobber.
Follow up on unpaid invoices and quotes, coordinate return visits, and help technicians locate properties.
My Hero VA provides virtual assistant staffing solutions, connecting businesses with remote support staff. They are currently hiring a bilingual Customer Service & Administrative Assistant to support a Florida pool leak detection and repair company.
Negotiate hospital liens and medical provider balances to maximize client settlements under attorney supervision.
Manage a high-volume reductions caseload with precision, empathy, and strong organizational skills.
Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for disbursement.
The Ward Law Group is an award-winning personal injury law firm dedicated to helping injured individuals navigate challenging times and maximize their recoveries. Recognized as a Best Place to Work, it fosters a collaborative, innovative, and high-accountability culture where every team member is empowered to grow and lead.
Answer high volume of inbound calls, transfer/direct calls, and provide exceptional customer service via telephone.
Manage front office patient coordination including appointment scheduling and transport coordination.
Accurately input data into Carenet and EMR databases and verify patient insurance information.
Carenet Health provides healthcare consumer journey solutions, interacting with 1 in 3 Americans daily to improve outcomes. With over 30 years of experience, the company fosters a collaborative culture that empowers growth through trust, opportunity, and accountability.
Support residential and commercial transaction coordination from contract to closing.
Manage listing intake, MLS data entry, and routine communications.
Perform administrative and back-office tasks using ClickUp and Google Workspace.
20four7VA connects offshore independent contractors with clients in developed markets. They provide ongoing support, training, and a community for their contractors.
Serve as a primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Connect with customers via phone, email, chat, or social media to resolve their questions or concerns.
Calmly de-escalate issues, escalate when necessary, and track call information for auditing and reporting.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.
Serve as the first point of care for patients and referral partners, scheduling appointments and documenting accounts in a high-volume call center.
Meet call center KPIs for quality, adherence, productivity, accuracy, and conversion while safeguarding PHI and complying with HIPAA.
Collaborate with internal partners and escalate scheduling barriers to support one-call resolution.
ATI is a national healthcare company specializing in physical therapy and patient access services. It fosters a metrics-driven, team-oriented culture focused on delivering empathetic patient experiences.
Negotiate hospital liens and medical provider balances to help injured clients retain more of their settlements.
Review medical bills, verify balances, and submit reduction requests while maintaining accurate records in Litify.
Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for disbursement.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a best place to work, the firm fosters a collaborative, innovative, and high-accountability culture where team members grow and lead.