Handle incoming calls, client intake, appointment coordination, and document follow-up for a notary/document prep business.
Serve Spanish-speaking clients with patience, compassion, and professionalism, including sensitive situations.
Work 25 hours per week, Monday-Friday, 12:30-5:30 PM EST, using tools like Nextiva and Asana.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets like the US, UK, Canada, and Australia. They offer free training, upskilling, and a vibrant community with constant support and guidance.
Provide responsive, professional customer support to English- and Spanish-speaking customers across the US and Canada.
Troubleshoot technical issues related to fleet management and transportation technology solutions.
Collaborate with teammates and use support tools to document, track, and resolve customer requests effectively.
They provide technology-driven fleet management and compliance solutions for transportation customers across the United States and Canada. They foster a collaborative remote environment focused on customer satisfaction and professional growth.
Support daily operations, onboarding, and administrative workflows for a remote SAT prep education business.
Communicate with students, parents, and prospective clients in English and Spanish via phone, email, and messaging platforms.
Track student progress, grade practice exams, and maintain accurate records across Google Workspace and CRM systems.
A remote education business specializing in live SAT preparation. A small, collaborative team offering structured training and a supportive professional community for long-term contractors.
Handle inbound calls from banking customers to resolve inquiries and complaints.
Maintain a positive, empathetic, and professional attitude while providing best solutions.
Escalate issues to Operations Supervisor and ensure timely resolution.
Unifin Inc is a BPO company operating in North America, Latin America, and the Asia Pacific region. The company fosters a start-up culture with unlimited growth opportunities, supporting employees through mentoring and merit-based promotions.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Provide Tier I technical support for IT systems and communication tools, resolving issues promptly.
Document incidents and service requests in the ticket management system, escalating to Tier II when needed.
Deliver high-quality customer service in Spanish and English, ensuring a positive end-user experience.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through an objective, skills-based review process. It fosters a collaborative, inclusive culture and values diversity, equity, and belonging.
Provide tier I support for IT and communications systems, documenting issues and managing tickets.
Diagnose and resolve technical issues, dispatch to Tier II when needed, and manage incidents through their lifecycle.
Leverage Spanish and English bilingual skills to deliver superior customer service to clients across the globe.
Long View is a North American IT services provider known for its dynamic and inclusive culture. With 90% of employees rating it as a good or great place to work, the company emphasizes collaboration, support, and fun.
Provide administrative and client support for student operations, onboarding, and communications.
Manage student progress tracking, homework lists, and internal records using Google Workspace.
Support sales, intake, and technology-related tasks while collaborating with the team.
Peace of Pi is a fully remote education company specializing in live SAT preparation. It provides detailed training and fosters a collaborative, supportive team environment.
Handle incoming calls and provide timely responses to member and provider inquiries.
Document customer interactions in a CRM system and maintain accurate account history.
Collaborate with team members and make outbound calls to follow up on voicemail and support operational needs.
Qualfon is a global provider of omnichannel customer experience and business support solutions, supporting clients with call center, lead generation, and ecommerce services. The company aims to create job opportunities and foster a supportive, purpose-driven team culture.
Answer, screen, and route incoming calls to the appropriate team member.
Log phone calls, upload documents, and provide clerical support to office staff.
Obtain insurance coverage information, follow up on medical treatment, and communicate with clients and insurance companies.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, it fosters a collaborative, innovative, and high-accountability culture.
Handle outbound and inbound member inquiries with professionalism, empathy, and efficiency.
Use motivational interviewing to explain program benefits and support enrollment.
Accurately document interactions and resolve concerns while maintaining HIPAA compliance.
Vida Health is a healthcare organization offering virtual health coaching and personalized programs to help members achieve their health goals. The company fosters a remote-first, member-focused culture and is committed to service excellence.
Answer calls, emails, and website inquiries, log leads, and book assessments.
Build and update caregiver schedules, fill call-offs, and confirm visits.
Track onboarding paperwork, support billing/payroll prep, and handle admin tasks.
GoFasti is a Talent-as-a-Service company that connects world-class developers and designers from Latin America with top companies globally. They focus on making remote work remarkable and emphasize top talent from the region.
Professionally and warmly assist clients through inbound and outbound calls and approved communication channels.
Provide accurate case-status information, process explanations, and answers to FAQs using approved guidelines.
Work toward First Contact Resolution by addressing concerns, documenting interactions, and escalating when needed.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, the firm fosters a collaborative, innovative, and high-accountability culture.
Handle inbound and outbound phone calls to assist pediatric and orthodontic dental offices.
Confirm appointments, provide pre-visit instructions, and address changes or cancellations.
Verify insurance eligibility, register new patients, and maintain accurate patient information.
Kids Dental Brands provides pediatric and orthodontic dental care services, supporting families and dental offices across multiple states. They are a growing team offering a supportive culture with opportunities for career growth, health coverage, and retirement plans.
Support student ops: review diagnostics, create homework lists, track progress in Google Classroom.
Monitor student chats, respond to routine questions, and escalate complex issues to the team.
Assist with onboarding, pre-course checks, mock exams, and admin tasks while collaborating.
Peace of Pi is a fully remote education company specializing in live SAT preparation, providing training on systems and student workflows. The company values reliability, organization, and a warm, professional approach to supporting students and families.
Handle inbound calls in English and Spanish to support phone services and facilitate adding funds to inmate accounts.
Document each encounter and forward specific inquiries for priority resolution.
Work independently in a fast-paced, 100% remote environment while multitasking computer applications.
Qualfon is a customer experience company focused on delivering engaging interactions and positive experiences. They aim to create job opportunities and be the partner of choice for their clients.
Maintain Revenue Team external customer email, responding to queries and onboarding customers to billing and ERP systems.
Gather and format large raw data sets for customer billing reporting and queries, and participate in month-end close activities.
Investigate and resolve customer billing issues independently, collaborating with Sales and other teams as needed.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers. As a remote-first company, we foster a strong culture of connection and global inclusion, with a vibrant team of diverse experiences making a global impact.
Handle inbound customer calls in both English and Spanish, assisting with complex situations including potential fraud-related concerns.
Provide accurate information and unbiased guidance while navigating multiple software systems during customer interactions.
Collaborate with Tier 2 and Tier 3 support teams and manage challenging interactions with professionalism and empathy.
AdNet/AccountNet, Inc. is a women-owned human capital management firm founded in 1990, providing high-quality teams and subject matter experts. The company emphasizes acceptance and belonging in its practices, processes, and relationships.
Own the details: track projects, deadlines, and follow-ups so leaders can focus on the big picture.
Draft polished communications, prepare reports, and keep documents, files, and databases organized.
Manage calendars, coordinate meetings and travel, and handle confidential information with discretion.
Veta Virtual connects skilled virtual assistants with US and Canadian clients. They foster a supportive, people-first remote culture and offer growth opportunities.