Similar Jobs
See allPatient Access Coordinator
Vynca
US
Healthcare
De-escalation
EHR
Bilingual Healthcare Customer Service Rep
TP
US
Bilingual (Spanish/English)
Customer Service
Call Center
Bilingual Member Services Agent I
Vida Health
US
Customer Service
Spanish
English
Bilingual Medical Receptionist
Carenet Health
US
Bilingual (English/Spanish)
Microsoft Office
Customer Service
Patient Engagement Associate II
Imagine Pediatrics
US
Healthcare
Contact Center
CRM
Overview:
- First point of care for patients and referral partners in a high-volume call center.
- Remote role requiring self-discipline and consistency in a queue-based environment.
Responsibilities:
- Schedule appointments, document accounts, and complete follow-up work within SLAs.
- Meet KPIs for quality, productivity, and accuracy while protecting PHI under HIPAA.
Qualifications:
- High school diploma and prior customer service or call center experience required.
- Bilingual Spanish preferred; must have a distraction-free workspace and 75 Mbps internet.
ATI Physical Therapy
ATI is a national healthcare company specializing in physical therapy and patient access services. It fosters a metrics-driven, team-oriented culture focused on delivering empathetic patient experiences.