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Communication
Overview:
- Serve as primary contact for clients, managing inbound/outbound communications.
- Ideal for those passionate about service delivery in a high-velocity environment.
Responsibilities:
- Resolve customer inquiries via phone, email, chat, or social media.
- De-escalate issues, escalate when necessary, and track call info.
Qualifications:
- Bilingual Spanish/English with 6+ months customer service experience.
- Type 25 wpm, comfortable with Windows, and able to work independently.
Benefits:
- Medical, dental, vision, 401(K), life insurance, and more.
TP
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, we value inclusion, diversity, and career growth.