Customer Care Associate - APAC (Malaysia)

The Customer Care Associate position at Remote is focused on supporting our standard users. The Customer Care Associate will be responsible for providing customer support to our various user types across a number of verticals and product areas via email and live messaging channels. Requirements include strong problem-solving skills, experience in Customer Support or Customer Enablement within a product or tech environment, and familiarity with CRM tools. The role involves solving tickets, maintaining productivity standards, and collaborating with various teams. Remote's Total Rewards philosophy ensures fair compensation and competitive benefits. The salary range for this full-time position is $14,450 to $16,450, dependent on factors such as location, skills, and experience. Remote fosters internal mobility and prioritizes work-life balance.