Job Description
Deliver world-class support and shape the future of Lovable from the front lines. You’ll troubleshoot real user problems, capture high-signal insights, and turn feedback into product gold. This role is for someone who’s user- and product-obsessed, someone who cares deeply about helping others succeed and wants to build support processes that scales with quality.
Become a Lovable expert by understanding every part of our product. Provide delightful support by solving a wide range of user problems with speed, warmth, and clarity. Troubleshoot and escalate effectively, investigating bugs, edge cases, and unexpected behavior, partnering with engineering when needed to get users unblocked. Capture and share insights, spot patterns in feedback and flag what matters most to the product and engineering teams.
Improve our support stack by keeping help docs sharp and find ways to automate the repeatable stuff without losing the human touch. Take extreme ownership in making sure user feedback drives product direction.
About Lovable
Lovable lets anyone and everyone build software with any language, and millions of people use Lovable to transform raw ideas into real products fast.