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Bilingual Client Communication:
- Serve as the primary point of contact for Spanish-speaking clients.
- Handle inbound and outbound calls, follow-ups, status updates, and clarifications.
- Document communication clearly.
Case Follow-Up and Coordination:
- Organize information coming out of intake and track outstanding items.
- Drive follow-ups to completion and escalate issues when legal judgment is required.
- Maintain clean and reliable case organization.
Legal Administrative Support:
- Support attorneys and paralegals with document preparation.
- Assist with e-filings as assigned and backend case organization.
- Ensure high accuracy and clean documentation.
Flexner Houser Injury Law
Flexner Houser Injury Law is a Wilmington, North Carolina personal injury firm. They are known for strong communication, responsiveness, and community involvement that extends beyond the courtroom. The firm has served North Carolinians for 25+ years.