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Responsibilities:
- Maintains, analyzes, troubleshoots, and repairs computer systems and peripherals.
- Documents, upgrades, and replaces hardware and software systems.
- Supports user accounts and security groups, performing complex tasks with creativity.
Qualifications:
- Requires 3-5 years of experience or an associate's degree in a related field.
- Proficient in problem-solving and supporting financial customers.
- Skilled in Networking, VPN, Wireless, and ticketing systems.
Soft Skills:
- Understands technical concepts and develops ways to help others learn.
- Excellent customer service, communication, and negotiation skills.
- Able to manage multiple priorities and lift 40lbs.
Company Culture:
- NSC Global is an equal opportunities employer celebrating diversity.
- Committed to an inclusive environment with reasonable adjustments for applicants.
NSC Global
NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. As a US Cisco Global Gold Certified Partner with headquarters in London and New York, the company values diversity and inclusion, fostering a collaborative work environment.