Operations Project Manager - Marketplace Support EMEA

Ticketmaster

Remote regions

Europe

Benefits

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The Role:

  • You will help define the operational delivery of assigned national and international tours across the EMEA region.
  • You will gather operational requirements from TM Music, local markets, and internal stakeholders.
  • You will act as the primary operational contact for assigned tours throughout their lifecycle.

Key Responsibilities:

  • Provide operational support during critical onsales, including monitoring event performance and assisting with issue triage.
  • Support Marketplace operational tools such as Smart Queue, Password Server, and Offering configuration.
  • Act as a key operational partner for French markets and the Trium platform, ensuring operational readiness.

What You'll Need:

  • Experience with Ticketmaster Host, Microflex, or Trium event management systems.
  • Previous experience in a Client Account Manager, Event Programming, or similar operational function.
  • Excellent project management, communication, and problem-solving skills.

Ticketmaster

Ticketmaster is the world's largest ticket marketplace and a leading global provider of enterprise tools and services for the live entertainment business. It is part of Live Nation Entertainment, the world's largest live entertainment company, with a diverse and inclusive culture driven by accessible leaders and enthusiastic teams.

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