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About the Role:
- High-impact, hands-on role optimizing systems for a remote-first organization.
- Bridge business operations and technology to deliver scalable solutions.
- Own Salesforce and Five9 platforms to improve workflows and performance.
What You'll Do:
- Gather business requirements and translate into system configurations and automation.
- Analyze workflows, identify improvements, and implement scalable processes.
- Manage system projects from concept to deployment, coordinating stakeholders.
Requirements:
- 5+ years in business systems, analysis, or project management.
- Hands-on Salesforce administration and Five9/contact center experience.
- Strong project management and communication skills.
Benefits:
- Full-time, 100% remote role.
- PTO and growth opportunities.
- Impact across core business systems.
Undisclosed
Our partner is a fast-growing, remote-first organization. It values reliability, accountability, efficiency, and measurable business impact.