Business Systems Analyst - Salesforce, Gainsight Admin

Rithum

Remote regions

US

Salary range

$65,000–$117,000/yr

Benefits

4w PTO 12w maternity 4w paternity

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Key Responsibilities:

  • Administer Salesforce for Services in Brands and Retailers, including configuration, automation, permissions, and deployments.
  • Administer Gainsight, including health scoring, automation, programs, dashboards, and reporting.
  • Maintain integrations across Salesforce, Gainsight, Pendo, and Staircase AI.

Qualifications:

  • 2+ years of experience administering Salesforce and Gainsight.
  • Experience configuring enterprise applications, automation, permissions, integrations, and data management.
  • Ability to translate business requirements into scalable technical solutions.

What it’s like to work at Rithum:

  • You will partner with leading brands and retailers in a remote-first environment with generous time off.
  • Expect a transparent culture with accessible leadership and career growth opportunities.
  • Benefit from comprehensive rewards including medical, dental, vision, 401(k), and wellness programs.

Rithum

Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.

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