New Business Systems Analyst

Who We Are:

• SmithRx is a rapidly growing, venture-backed Health-Tech company on a mission to disrupt the expensive Pharmacy Benefit Management sector.
• We pride ourselves on a mission-driven, collaborative culture guided by integrity, courage, and togetherness.

What You Will Do:

• Own the end-to-end Jira intake process, evaluating new requests, assessing feasibility, and routing issues efficiently.
• Execute hands-on Salesforce administration, including Flows, validation rules, and data management, to implement approved tickets.
• Oversee integrations between Salesforce and third-party tools like Five9, Ironclad, and DocuSign.

What You Will Bring:

• 4+ years of relevant experience, including 2+ years managing Jira service desks or similar ticketing workflows.
• Strong Salesforce administration skills and the ability to translate business requirements into technical solutions.
• Excellent communication skills and the ability to push back gracefully on stakeholders while explaining system limitations.

What SmithRx Offers You:

• Highly competitive wellness benefits including Medical, Dental, Vision, and Life Insurance.
• Discretionary Paid Time Off, Paid Company Holidays, and Paid Parental Leave benefits.
• 401(k) Retirement Savings Program and professional development opportunities.