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What Your Impact Will Look Like:
- Lead and support requirement gathering, scoping, and documentation for Salesforce Service Cloud projects.
- Coordinate project activities across internal teams and business units, ensuring clear task ownership.
You Will Love This Job If You Have:
- Salesforce Certified Administrator (required) and 5+ years of experience with Service Cloud.
- Strong written and verbal communication skills in English.
- Proven experience engaging with stakeholders and documenting business requirements.
About Us:
- Granicus is a remote-first company with a globally distributed workforce across multiple countries.
- We have a transparent, inclusive culture with Employee Resource Groups and regular CEO interactions.
- We are committed to diversity and do not require degrees for most roles.
Granicus
Granicus provides cloud-based digital solutions for government communications and digital services, helping agencies improve citizen engagement. With over 25 years of experience, they serve 5,500+ government agencies and have a remote-first culture with a globally distributed team.