IT Engineer

As an IT Engineer at Masabi, you’ll play an important role in making sure our people have the tools and support they need to do their best work, wherever they’re based. You’ll respond to a wide variety of IT requests, partnering closely with teams like Finance and PeopleOps to keep things running smoothly. Whether you're resolving technical issues or helping to improve internal processes, your collaborative approach will contribute to a secure, reliable, and supportive technology environment that enables everyone to thrive. You will provide approachable, professional support to Masabi people by diagnosing and resolving both technical and non-technical IT issues, troubleshoot and resolve a range of IT-related matters, including software, hardware, networking, and access management. You will assist with procuring licenses for the software and tools used across the company and support compliance efforts by helping manage PCI controls and frameworks such as SOC2 Type 2 and ISO27001.