Commercial Solutions Engineer

Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers. Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility. Deliver product and technical presentations to potential and existing customers. Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape. Drive product conversations based on need and problems learned during customer interactions. Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material.