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Overview:
- This role handles complex bodily injury claims with limited supervision, ensuring thorough investigation and fair settlement.
- You will work remotely, partnering with legal counsel and experts to bring claims to resolution.
Responsibilities:
- Proactively negotiate and authorize payments for complex injury claims with represented and unrepresented parties.
- Conduct witness interviews, evaluate liability, and set reserves based on legal risk and case factors.
- Maintain customer satisfaction by responding to inquiries and collaborating with medical and technical experts.
Qualifications:
- High School Diploma or GED required; Bachelor's Degree preferred, with prior claims handling experience.
- Strong analytical, organizational, and communication skills, plus the ability to work independently.
- Must be willing to obtain a company-sponsored Adjuster's license and have a dedicated remote workspace.
Benefits:
- Competitive compensation, incentive bonus programs, and 401(k) retirement savings plan with company match.
- Comprehensive medical, dental, vision, life, and pet insurance, plus paid time off and holidays.
- Education assistance, professional development, and health/wellbeing resources including mental health coaching.
Mercury Insurance
Mercury Insurance helps people reduce risk and overcome unexpected events, providing insurance products and claims services for more than 60 years. They emphasize a collaborative, inclusive culture where team members are encouraged to grow, have fun, and make a meaningful impact.