Senior IT Systems & Support Engineer (L2)

We are looking for an experienced professional who is motivated to work on a newly created project. The job involves not only support but also coordination of IT processes, system optimization, and active participation in the IT strategy in an international, dynamic environment. You will be the main point of contact for IT in our new plant. The responsibilities include solving technical problems remotely, through a ticketing system, and with direct support. You will manage the entire lifecycle of IT equipment, from purchase to disposal and provide IT services across European Redcare branches while standardizing the tools and processes. The qualifications include IT education and experience in the field, experience with L2 user support, knowledge of Microsoft, domain management, and macOS, experience with tools such as Microsoft Endpoint Configuration Manager (SCCM), Jira, and Confluence, and good English communication skills.