Senior Onboarding Manager, EMEA

Manage dbt Lab’s largest accounts to initial product adoption while ensuring an amazing start to their customer journey. Clearly communicate with customer’s about account setup requirements and expectations, align on best practices, and motivate key stakeholders. Collaborate with sales, professional services, support, and training to deliver a superior customer experience in a condensed period of time. Meet with prospective dbt Cloud customers to assess which service experience makes sense for them. Tailor new and existing customer onboarding enablement for your region. Work with our customers in EMEA. This role requires someone who has worked asynchronously as part of a fully-remote, distributed team and has extreme attention to detail.