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What You Will Be Doing:
- Own and extend our offline eval suite across products — datasets, judges, metrics.
- Build and maintain online quality dashboards: resolution rate, CSAT, LLM-as-judge signals.
- Close the production feedback loop: mine failure patterns, turn into regression cases, propose fixes.
Must-Haves:
- Python and SQL — build an analysis end-to-end.
- Solid foundation in statistics — sampling, hypothesis testing, variance.
- Analytical mindset — start from the business question, not from the tool.
Nice-to-Haves:
- Experience in quality analytics for ML systems.
- Hands-on experience evaluating LLM applications (RAG, agents, tool use).
- Experience building LLM agents — side projects count.
What You Will Get In Return:
- Make a genuine impact on the product.
- Work in the EU with remote flexibility.
- Become a stock options holder and align your aspirations with ours.
Finom
Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing for entrepreneurs. With over €115 million in Series C funding and a team dedicated to innovation, they foster a start-up culture that values bold ideas and swift implementation.