Transfer Center Specialist - Connected Care Telehealth, Per Diem

Responsibilities:

• Answers incoming telemedicine requests and determines request type.
• Gathers all pertinent patient demographic information as well as information about referring facility and provider.
• Requests imaging be forwarded.

Teamwork:

• Works closely with the team providing the service, communicating patient/request information to allow prioritization of call queue.
• Establishes timely communications between referring provider and service provider.
• Develops and promotes long-term relationships with referring facilities and providers.

Documentation:

• Maintains accurate documentation in the EPIC consult queues.
• Maintains accurate and timely documentation relating to all calls and assists in maintaining databases.
• Obtains pertinent documentation needed to create medical record numbers.