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Job Summary:
- Ensure the entry of referrals and payor verification is completed.
- Assists other team members to facilitate the insurance process.
- Responsible for the complete, accurate, and timely registration of patients to home care and/or hospice.
Responsibilities:
- Works with location and Corporate employees to ensure all initial patient information is correct for clinical services and monthly billing.
- Answers, via telephone and e-mail, insurance questions for home health staff.
- Communicates effectively and courteously with referral sources, patients, their family members and staff.
Requirements:
- High School Diploma or Equivalent required.
- Minimum of Two Years Customer Service Experience required.
- Must have strong insurance payor verification skills.
CommonSpirit Health
CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, they are committed to finding new ways to improve the health of their patients and the health of the communities they serve.