Job Description
The Re-engagement Specialist plays a critical role in Nerdy’s customer retention efforts. This role involves reconnecting with former clients through phone, email, and messaging platforms, identifying their needs, and tailoring solutions that align with their learning goals. The specialist will collaborate with internal teams to ensure a seamless reactivation experience, track engagement data to refine outreach strategies, and maintain detailed records in CRM systems. Nerdy is an apolitical company focused on helping people learn. The role offers competitive compensation, performance-driven growth opportunities, and the chance to work on a global platform with cutting-edge AI tools.
About Nerdy
Nerdy, the company behind Varsity Tutors, is redrawing the blueprint of learning with its Live + AI™ platform that fuses real-time human expertise with AI.