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About the role:
- Manage non-fault motor claims from end to end, identifying and quantifying damages and recovering costs.
- Maximize recovery opportunities from third parties, insurers, or agents while ensuring professional customer service.
Key responsibilities:
- Take ownership of assigned claims, manage workload proactively, and meet service level agreements.
- Negotiate with insurance companies and third-party agents to settle claims quickly and favorably.
- Maintain accurate records of all recovery efforts, including communications and payments.
Skills and experience:
- Prior experience in debt recovery or claims management is advantageous.
- Strong negotiation, analytical, and organizational skills required.
Benefits:
- 33 days holiday including bank holidays, personal health cash plan, and life assurance.
- Enhanced family leave, free breakfasts, and birthday surprises.
Activate Group
Activate Group is a UK-based company that manages the repair journey for drivers involved in road incidents, working with fleets, insurance companies, and vehicle manufacturers. With over 1,000 team members, they value a supportive culture with development opportunities and a focus on making someone's bad day better.