Healthcare Skilled Intake Specialist

Core Responsibilities:

• Handle inbound and outbound calls, emails, and chats for healthcare-related inquiries.
• Gather accurate patient information and verify insurance coverage and eligibility.
• Guide patients through the intake process with clarity, empathy, and professionalism.

Required Qualifications:

• 3+ years of experience in a healthcare, medical, or call center environment.
• Knowledgeable in medical terminology, insurance verification, or prior authorization.
• HIPAA-aware and committed to confidentiality and compliance.

Compensation & Benefits:

• Full-time remote work with a complete WFH support program.
• Maxicare HMO + PhilHealth coverage, PTO, and special birthday leave.
• Zero-interest employee loan program and performance bonuses.