GTM Systems Lead

Core Responsibilities:

• Own the strategy, architecture, and roadmap for CRM and surrounding platforms (marketing automation, sales engagement, support).
• Define target-state data model and system-of-record boundaries for merchant, customer, and pipeline data.
• Serve as the single owner of CRM prioritization across functions, partnering with a dedicated Salesforce team.

What You Bring:

• 6+ years in revenue operations, GTM systems, or CRM strategy with deep working knowledge of Salesforce, HubSpot, or equivalent.
• Experience owning a CRM roadmap, major implementation, or platform migration end to end.
• Ability to build business cases and drive platform decisions with executive stakeholders.

Work Environment:

• Primarily remote with extended periods of sitting and computer work; flexibility to adjust to different time zones.
• Restaurant tech, POS, or marketplace background preferred; bilingual English/Chinese a plus.

Compensation & Benefits:

• Salary range between $130k and $160k, plus flexible PTO, paid parental leave, and comprehensive insurance.
• Includes medical, dental, vision, 401(k), STD, life insurance, and employee assistance program.