CRM Business Analyst (Salesforce)

Responsibilities:

• Gather, validate, and document business requirements from regional teams, translating local market needs into scalable enhancement requests.
• Maintain CRM workflow documentation library and support development of CRM policies.
• Assist in CRM administration and configuration under the direction of the CRM Operations Manager.

Qualifications:

• 3–5 years of experience in sales operations, revenue operations, or business analysis.
• Hands-on experience with Salesforce including reporting, workflow configuration, and data management.
• Strong analytical skills with ability to work with large datasets and present findings clearly.

Compensation & Benefits:

• Hourly rate of $60-$70/hr, W-2 engagement for 6 months with likelihood of extension.
• Eligible for health insurance, professional development, training, referral bonus, and wellness program.
• Fully remote position within the United States.