Customer Support Representative (Multi Channel)

SimplyInsured

Remote regions

US

Salary range

$15–$15/hr

Benefits

Unlimited PTO

Impact:

  • Be a Trusted Guide: Help potential customers navigate our online shopping experience, helping them find the perfect health insurance quotes for their teams.
  • Solve Real Problems: Resolve administrative and billing questions with urgency and clarity. Your goal is to turn a 'stressful question' into a 'seamless resolution.'
  • Advocate for Change: You are empowered to propose product and process improvements directly to our leadership team.

What You'll Bring:

  • Experience: 1 year of high-volume call center experience in a remote, startup environment.
  • Communication: Exceptional oral and written skills. You can explain complex topics clearly.
  • Empathy: A genuine passion for helping people and supporting small business owners.

SimplyInsured

SimplyInsured aims to eliminate the fear associated with health insurance for small business owners by making it transparent and accessible. Born in Y-Combinator and backed by top-tier investors like Bessemer Venture Partners , SimplyInsured is disrupting a convoluted industry.

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