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Responsibilities:

  • Prepares quotes and calculates turnaround times for client administrative management, following up to achieve target acceptance rates.
  • Monitors client satisfaction, detects new sales opportunities, and advises on project management to improve workflows and increase margins.
  • Communicates project information clearly and professionally, conveying client requests to Project Managers and ensuring finance governance with correct system registration.

Skills and Knowledge:

  • Fluent in English with excellent oral and written communication skills, comfortable speaking to clients via phone or video call.
  • Total command of Microsoft Office is essential, with knowledge of other languages being desirable for the role.

Education and Experience:

  • Essential: Middle or higher-level vocational training in administration or a university degree, with 2-4 years of experience in customer-facing activities in localization or project management fields.
  • Desirable: A Master's Degree is considered advantageous for candidates applying to this specialized quoting position.

Welo Life Sciences

Welo Life Sciences is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations in regulated global markets. It delivers regulator-ready translation and localization solutions with a focus on clinical trials and global commercialization, operating within a secure, ISO-certified framework supported by extensive industry experience.

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