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Responsibilities:
- Prepares quotes and calculates turnaround times for client administrative management, following up to achieve target acceptance rates.
- Monitors client satisfaction, detects new sales opportunities, and advises on project management to improve workflows and increase margins.
- Communicates project information clearly and professionally, conveying client requests to Project Managers and ensuring finance governance with correct system registration.
Skills and Knowledge:
- Fluent in English with excellent oral and written communication skills, comfortable speaking to clients via phone or video call.
- Total command of Microsoft Office is essential, with knowledge of other languages being desirable for the role.
Education and Experience:
- Essential: Middle or higher-level vocational training in administration or a university degree, with 2-4 years of experience in customer-facing activities in localization or project management fields.
- Desirable: A Master's Degree is considered advantageous for candidates applying to this specialized quoting position.
Welo Life Sciences
Welo Life Sciences is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations in regulated global markets. It delivers regulator-ready translation and localization solutions with a focus on clinical trials and global commercialization, operating within a secure, ISO-certified framework supported by extensive industry experience.