Technical Account Manager - EU / UK Remote

Primary Responsibilities:

• Serve as a trusted technical expert for customers, ensuring they understand the technology.
• Solve both near-term technical problems and long-term money movement visions.
• Document findings to train others and create repeatable standards.

Customer Advocacy:

• Attend product and engineering meetings, providing insight as the voice of the customer.
• Share insights into customer enablement, the competitive landscape, and future building needs.
• Facilitate customer collaboration and influence teams across the organisation to achieve desired customer outcomes

Requirements:

• The candidate needs 5+ years of customer-facing work experience in tech or fintech.
• The candidate needs excellent written and verbal communication skills.
• The candidate needs the ability to prioritise, manage, and deliver on multiple projects simultaneously.