Job Description
We’re looking for a motivated and high-potential Digital Success Account Manager to join our Customer Success & Retention team. This is a role ideal for someone early in their SaaS / tech career who’s eager to learn quickly, make an immediate impact, and grow within the organization. As a Digital Success Account Manager, you’ll manage a global portfolio of lower-spend customers within our Digital segment, where companies can range in market sizes from Enterprise, Midmarket, Small-Medium Business (SMB), and even Very Small Business (VSB). These customers don’t have a dedicated Customer Success Manager, so your work will be critical in driving product adoption, customer experience, identifying & driving growth opportunities, and supporting renewals and retention.
About Secure Code Warrior
We are making the world more secure by changing the way developers write code, and make increasing a developer's secure coding skills a positive experience.