As the Manager, Integration Managers, you will lead, mentor, and grow a team delivering integration projects for law enforcement and public safety customers nationwide. You will oversee project prioritization, resource allocation, and capacity planning to ensure timely and successful customer integrations. Maintaining visibility into team performance and forecasting project pipeline and resourcing needs using data-driven approaches will also be expected, along with setting the standard for technical and customer-facing excellence.
You will serve as an escalation point for high-impact integration challenges, owning resolution and executive communication. Partnering cross-functionally with Sales Engineering, Product Management, Support, and Customer Success to drive alignment, process improvement, and innovation is expected, as well as championing ongoing team development through coaching, documentation, best practice sharing, and continuous learning. You will be expected to build a collaborative, goal-oriented and supportive team culture in a high-growth environment.