Product Support Specialist

You Should Apply If:

• You are already comfortable owning complex SaaS troubleshooting from first report through resolution.
• You can explain technical issues concisely, you think systematically, and operate with strong ownership in asynchronous environments.
• You delight customers.

About Ashby:

• We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run their hiring process significantly better.
• We value a strong sense of ownership, principled thinking over experience, and thoughtful communication.
• We strongly believe that small teams with very talented people and the right work environment deliver much better performance than teams with large headcount.

Benefits:

• Unlimited PTO with four weeks is recommended per year.
• Twelve weeks of fully paid family leave in the US.
• Top-notch health insurance for you and your dependents with all premiums covered by us.