Own Hirevue's customer enablement function and shape customer experiences.
Deliver training sessions and educational programs, from onboarding to advanced adoption.
Partner with Product, CS, and Solution Engineering to translate capabilities into customer value.

Direct Customer Engagement:

Be a proactive point of contact for customers, checking in and ensuring no one feels alone.
Build genuine relationships, becoming a trusted resource, not just a support contact.
Identify early signals of risk or opportunity and act on them.

Customer Programs Support:

Participate in the Customer Advisory Board as a relationship-oriented contributor.
Sustain connections with CAB members and executive sponsors between touchpoints.
Support the team in preparing and executing senior customer engagements.

Hirevue

Hirevue transforms hiring by connecting companies and candidates through video interviewing, assessments, and AI. As an industry leader, they've hosted over 70 million video interviews for 1200 customers globally, focusing on science-backed, ethical AI solutions.

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