Customer Care Representative

Deliver exceptional service and solutions to customers through inbound calls and chat. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you. Competitive hourly rate of $15/hour, along with medical, dental and vision benefits. There is paid training & PTO provided with advancement opportunities. 80% of our frontline leaders have been promoted from within with monthly rewards & recognition programs. There are employee discounts along with health and wellness programs including access to a personal trainer. Ability to handle customer calls of varying types (i.e. service requests, billing questions, energy conservation advice, etc.) effectively and efficiently. Strong communication and active listening skills, as well as the ability to leverage probing questions to resolve issues. Strong attention to detail and the ability to effectively multitask; must know your way around a PC.