Job Description
This is a role with a strong focus on issue resolution and timely technical support. We’re looking for someone with a proactive, adaptable mindset—someone who can quickly understand problems, propose effective solutions, and work closely with developers and QA specialists to deliver results. You’ll join a high-performing, dynamic global software team where you can make an impact and do what you do best.
As a Support Engineer, you will diagnose, troubleshoot, and resolve software issues and bugs reported by users or internal teams, ensuring timely, high-quality fixes. You will also participate in on-call rotations, providing technical support during incidents to ensure uptime and reliability. Contributing to the ongoing maintenance and continuous improvement of systems and proactively enhancing internal tools to improve operational efficiency will also be crucial.
About NXscale
nXscale provides flexible outsourcing solutions for startups and scaleups, partnering with global companies to help them build teams and scale operations.