About the Role:
- First point of contact for users needing help.
- Troubleshoot issues and identify root causes.
- Voice of the customer internally, surfacing patterns and flagging bugs.
What You'll Do:
- Respond to customer tickets across multiple channels.
- Escalate complex issues to engineering.
- Help onboard new users and improve support workflows.
Breezy
Breezy is a fast-growing tech company with hundreds of users relying on their platform every day. They seem to have a collaborative and supportive culture, and value problem-solving skills and a human-focused approach.