Client Success Partner

As a Client Success Partner at Flex Living, you will be responsible for providing exceptional customer support and building strong, lasting relationships with clients. Responsibilities include responding to customer inquiries via email, phone, and chat in a timely and professional manner, sharing helpful information about services and properties, handling concerns with care and proactive solutions, and creating memorable experiences for clients. Further responsibilities consist of following up with clients, troubleshooting issues, collaborating with internal teams to resolve problems quickly, gathering customer feedback, keeping detailed records of interactions and resolutions using the CRM system, and contributing to team reporting.