Customer Success Manager

As a Customer Success Manager, you'll be responsible for delivering value and driving adoption across our customer base. On a day to day basis, the CSM acts as a product specialist to manage customer engagements and works in tight partnership with the customer to lead new customer onboarding and implementation process, proactively drive improvements for the onboarding process, set strategic direction in customer's use of Limble CMMS, provide training, education, and documentation, and set outcomes and measurable objectives with the customer. The CSM will also identify opportunities and risks within customer’s organization, and present recommendations & solutions.