Support daily production operations and ensure stability of client websites and applications.
Identify, troubleshoot, and resolve production incidents within established procedures.
Collaborate with application support teams and stakeholders to ensure timely issue resolution.

Qualifications:

BA/BS degree or equivalent combination of education and experience required.
1+ years of experience with AWS services, ITIL processes, and Incident Management.
Proficiency in Linux, Apache, and monitoring tools like Dynatrace or AWS CloudWatch.

What We Offer:

Private health and life insurance for comprehensive coverage.
12 days of Paid Time Off plus 3 discretionary days and paid CR holidays.
100% remote work environment with a focus on work/life balance.

Beyondsoft

Beyondsoft is a leading mid-sized IT and consulting company that combines modern technologies and methodologies to tailor solutions for businesses. With a global team across North America, South America, Europe, and Asia, we foster a diverse and inclusive culture focused on collaboration and innovation.

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