Snappy is seeking an experienced Enterprise Customer Strategist to join our world class Go To Market team! The GTM team identifies with our GIVE values (Growth, Integrity, Verve, Excellence) in our mission! Manage complex sales cycle for new business, renewals and expansion. Focus on developing strategic enterprise relationships that employ all of Snappyβs services including Customer Loyalty, Employee Recognition and Channel Engagement programs. Identify and prospect new enterprise-level business opportunity within defined list of accounts. Conduct product demonstrations and proposals to showcase the capabilities and benefits of Snappyβs offerings as they are related to potential clientsβ needs.
Build and maintain relationships with key stakeholders within client organizations, including C-level executives, department heads, and other decision-makers. Strong tactical experience in multi-threading within organizations. Collaborate cross-functionally to develop and execute targeted strategies to drive sales and meet revenue targets. Manage the sales process from prospecting to contract closure to activation with a focus on expansion and growth throughout the relationship. Meet and exceed sales targets and KPIs, regularly updating sales forecasts and reports to the sales management team. Continuously stay informed about industry trends, competitor activities, and developments in the market to maintain a competitive edge.
Provide feedback to product development and marketing teams based on client interactions and needs to contribute to product enhancements and market positioning.