Your Impact:
- Provide expert technical assistance for Canon consumer camera and video products via phone
- Assist customers with service requests, repair status updates, and payment processing
- Support CPS (Canon Professional Services) members with troubleshooting, service coordination, equipment inquiries, and membership renewals
About You:
- High school diploma or equivalent
- 1–2 years of directly related experience
- Strong verbal and written communication skills
Additional Requirements:
- Knowledge of computer hardware, software, and operating systems
- Advanced camera/photography knowledge (DSLR, lenses, sensors, video resolutions, etc.)
- Ability to multitask, prioritize, and navigate multiple software systems
Canon Info Technology Services
Canon Information Technology Services provides IT services. They value diversity and offer opportunities for employees to grow their careers.