Client Advisor

Responsibilities:

• Manage customer bookings, changes, and cancellations for a global hotel chain.
• Handle inquiries and support for loyalty program members across various communication channels.
• Provide information on room types, services, and promotional offers to assist with travel planning.

Qualifications:

• Fluent Italian (C1 level) and strong English (B2+ level) communication skills.
• Customer-oriented mindset with good interpersonal abilities and basic computer literacy.
• Multitasking capability and previous experience in the hospitality industry is advantageous.

Benefits & Environment:

• Permanent contract, competitive salary with bonuses, and additional health/life insurance.
• Paid training, clear career development paths, and a modern, supportive international team.
• Opportunity to work from home on a project basis, offering remote flexibility and job security.