Managed Services Consultant – Extended Industries

The Managed Services Consultant is a member of our Professional Services team who provides remote, ongoing, ad-hoc consulting services to our live Vault customers in Quality and Regulatory spaces. In this role, you can build long-term relationships and partner with customer administratorsin a wide variety of companies and industries to deliver solutions that meet their business needs and utilize Veeva’s regular new releases through the year.

Provide post-go-live administrative support for multiple clients. Solutioning and configuration of Vault applications to meet customer needs, including but not limited to workflows, document types, object updates, security, fields, page layouts, and notifications. Bulk import/export of content and data. Ad hoc training of users and administrators. Analysis and deployment of new product features. Maintenance of production and sandbox environments. Creation of regular and ad hoc customer reports. Assist customers in deciding how to implement new features.