Job Description
We’re hiring a detail-focused, process-driven Onboarding Support Specialist to join our Onboarding & Compliance team. You’ll play a key role in ensuring that healthcare professionals meet compliance standards so they can start working quickly and safely. This is a front-line operations role that involves handling phone, chat, and email support, validating sensitive documents, resolving issues, and ensuring compliance with internal standards and regulatory guidelines. Engage with healthcare professionals via email, chat, and phone to guide them through the document submission process. Review and validate documents for completeness, accuracy, expiration, and alignment with regulatory requirements and internal SOPs. Identify incomplete, unclear, or potentially inauthentic submissions.
About Clipboard Health
Clipboard Health dramatically improves lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity.