This surgical account manager role drives growth by identifying and developing new and existing accounts while implementing strategic plans to shift market preference toward Cochlear solutions. The role utilizes CRM tools for territory planning and account management and conducts quarterly business reviews and customer team meetings. They deliver expert surgical training and support both in-person and virtually, collaborate on training courses, and support product rollouts and optimal equipment use. This position engages with healthcare stakeholders and internal teams, contributing to strategic account planning and continuous improvement.