Job Description
This role involves leading the design and deployment of enterprise CCaaS technical architectures, ensuring security and compliance. It combines technical expertise, strategic thinking, and stakeholder management to ensure customer success and operational excellence.
Responsibilities:
- Leading end-to-end design and deployment of enterprise CCaaS technical architectures
- Consulting on platform capabilities, including omni-channel routing and AI/NLP integration
- Managing complex implementation programs, including stakeholder interviews
Requirements:
- Expert knowledge of CCaaS platforms and related technologies
- Strong coding skills and experience with API integrations
- Strong interpersonal skills with the ability to collaborate across teams
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.