Customer Success Manager, Enterprise
Benefits
Unlimited PTO
Position Summary:
- Supports a growing portfolio of enterprise customers.
- Acts as a trusted advisor.
- Drives product adoption.
Key Responsibilities:
- Builds strong relationships with enterprise customers.
- Manages escalations.
- Conducts regular performance reviews.
Required Skills:
- Familiar with legal operations processes.
- Capable of managing multiple complex engagements simultaneously.
- Strong communicator.
Onit
Onit redefines the future of legal operations through AI, offering a platform that streamlines enterprise legal management, matter management, spend management, and contract lifecycle processes. They are a team of innovators using AI to help legal departments become faster and more strategic.